Privacy Policy

Overview

This policy explains how we process personal data collected from you or provided by you through our website, forms, phone calls, text messaging, and social media platforms. We will keep your information secure and comply with applicable privacy and data protection laws and regulations.

By submitting information through our website, forms, or communication channels, you accept and consent to the practices described in this Privacy Policy.

Information We May Collect

We may collect, store, and use personal information that you voluntarily provide through our website, social media platforms, phone calls, appointment forms, quote forms, and service inquiries.

This information may include, but is not limited to:

• Name
• Address
• Email address
• Phone number
• Appointment details
• Service inquiry details
• Quote request details
• Any other information voluntarily submitted

How We Use Your Information

We may use the information you provide to us in the following ways:

• To provide information or services you request
• To provide quotes, scheduling details, appointment reminders, and service updates
• To respond to customer service requests
• To improve our website, services, and customer experience
• To send SMS notifications and promotional messages when you have provided consent
• To communicate regarding your inquiry, booking, or service

SMS Consent and Mobile Information

Samsonite Painting & Pressure Washing may collect your phone number and SMS consent when you voluntarily submit a website form or otherwise opt in to receive text messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or partners.

We may use service providers to help operate our business, website, CRM, scheduling tools, or communication systems. These providers may only access information as necessary to perform services on our behalf and may not use your information for their own marketing purposes.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at info@spmpsolutions.com.

Disclosure of Your Information

Any information you provide may be emailed directly to us or stored on secure servers and customer relationship management systems.

We do not rent, sell, or share personal information with non-affiliated companies for their independent marketing purposes.

We may disclose information only when required by law, regulation, legal process, or to protect the rights, property, or safety of Samsonite Painting & Pressure Washing, our customers, or others.

Although we take reasonable steps to protect your personal data, transmission of information through the Internet is not completely secure. Any transmission is at your own risk. Once we receive your information, we use reasonable procedures and security features to help prevent unauthorized access.

Your Rights and Access to Personal Data

You have the right to request information about personal data we may hold about you and to request corrections where applicable.

Any request related to your personal data should be submitted in writing to info@spmpsolutions.com.

We may request additional information to verify your identity before completing a request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any future changes will be posted on this page. Please review this page periodically for updates.

Contact

Questions, comments, and requests regarding this Privacy Policy should be sent to: